Thursday, October 22, 2015

What it means to make a claim with insurance.
(Attorney Angelo F. Campano/CAMPANO LAW GROUP)

Your car or motorcycle is damaged in an accident. Your house is damaged by fire, etc. What to do to get it fixed/repaired? You need to “make a claim” with the insurance company that you pay to in the event you need your car/house fixed after an accident.

First, call your insurance company. Second, ask to open a new claim. Third, a person from the insurance company should then talk to you, over the phone, and ask you basic questions about the accident. Questions like when it happened, how it happened and where it happened. At the end of the conversation you should get a claim number. This is the reference number the insurance company uses to keep track of your claim. Fourth, the insurance company will then make arrangements to have your car/house inspected. The insurance company will send a field adjuster to write up a repair estimate. If your car is drivable, your insurance company may ask you to come their field office for the estimate. Lastly, if the damage is covered, the insurance company will pay for the repairs. For more information contact acampano@campanolaw.com / tel: 661-945-5300.

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